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        Shipping and Handling

        Overview


        Upon checkout, you will choose the FLAT RATE delivery service that suits you best. Starting from a low $15.95, incl. GST is automatically added at the end of the checkout process

        1. Fast Shipping: $15.95
        2. Faster + Priority Service - Jump the Queue: $19.95
        3. Express Service - Order must fit into a 5KG Satchel bag: $24.95
        4. Pick Up: Free

        Additional surcharges may apply when choosing an individual product; this depends on if the product is a:

        1. Bulky Item
        2. Heavy item
        3. Non-standard courier serviced locations (as defined by our preferred couriers)
        4. Remote location: Remote areas include WA, NT, TAS and some non-metro regions in VIC, SA, QLD, ACT, and NSW - These areas are dictated by the freight companies' standard service area charter.
        5. We do not ship to PO Boxes if the goods do not fit into the standard Australia Post Regular Satchels.

        Please select the correct surcharge on the respective product pages via the drop-down box. We will contact you upon receipt of your order should you be required to pay any additional delivery charges. If you wish not to pay the extra freight as needed, the order will be fully refunded.

        Couriers


        Please be aware that couriers will not call before or at the time of delivery.

        Parcels will be left at your location unless you give specific delivery instructions. If you're not home, you might have to pick it up from the nearest courier depot. Depending on your area and the courier's rules, a second delivery attempt could come with extra charges.

        Delivery Fees


        97% of all orders made with Sparky Direct only pay $15.95 INC GST for their complete order

        Parcels will be left at your location unless you give specific delivery instructions. If you're not home, you might have to pick it up from the nearest courier depot. Depending on your area and the courier's rules, a second delivery attempt could come with extra charges.

        No In-Store Ordering


        Please note all orders must be placed online.

        To maintain our fast dispatch service, please place your order online before you come into the store. 

        PICK UP ORDERS


        We will contact you once your order is ready for dispatch, saving you from waiting around.

        Upon picking up the order from the store, you will be asked to produce a driver's licence. The driver's licence number, your name, and signature will be recorded before the order is released.

        Delivery Times


        Urgent Requirements Should Be Highlighted.

        Freight is out of our control once it leaves our warehouse

        Approximate delivery times ONCE your order is dispatched:
        Priority Faster Shipping and Express

        Brisbane Metro Overnight - 1 working day
        Townsville 1-2 working days
        Newcastle 1-2 working days
        Sydney Metro 1-2 working days
        Canberra Metro 1-2 working days
        Melbourne Metro 1-2 working days
        Adelaide Metro 1-2 working days
        Tasmania 2-5 working days
        Perth 2-5 working days
        Darwin 2-5 working days

        Non-Metro and remote locations 2-5 working days.

        If your order is urgent please get in touch with us prior to ordering.

        Delivery Partners


         Australia Post Direct Freight
        Latest SparkyDirect Business Reviews

        Rated based on 6730 reviews.

        A reviewer

        5 Star Google Merchant Review on 27 March 2025

        Shopping was a breeze, checkout was easy and item came faster than expected [...]

        Gordon Williamson

        5 Star Google Merchant Review on 27 March 2025

        Great range of products at a good price. Ordered online on Saturday, delivered to Canberra on Wednesday. [...]

        Daniel Tokona

        5 Star Google Review on 27 March 2025

        A hassle free very quick delivery thanks [...]

        Brett Robe

        5 Star Google Review on 27 March 2025

        MC4 crimpers arrived quickly and are good quality [...]

        bakepl

        5 Star Google Review on 27 March 2025

        Excellent after sales experience, highly recommended. [...]

        Mark Hanscomb

        5 Star Google Review on 27 March 2025

        Great price, great communication and speedy delivery,. That's why I choose Sparky direct for all my electrical needs. [...]

        Insanity Incorporated

        5 Star Google Review on 27 March 2025

        The team at Sparky Direct provide an electrifying experience. No question that a bunch of bright sparks work there as they're always super helpful and offer excellent guidance. Service is stellar and they ship both tiny and volume orders equally quickly. Pricing is on point and rarely better els [...]

        Lionel Smyth

        5 Star Google Review on 27 March 2025

        Prompt efficient service [...]

        M Marron

        5 Star Google Review on 27 March 2025

        Brilliant service, package arrived quickly and was priced reasonably, will buy again ! [...]

        Chris Steiner

        5 Star Google Review on 27 March 2025

        Great range of products, online sales are all about timing to customer and these guys have it down pat, great comms and great products, well done Sparky [...]